Terms of Service

Last updated: 2026

Acceptance

By creating an account or using Kitabu Yetu you agree to these terms. If you are registering on behalf of a group, you confirm you are authorised to do so.

The service

Kitabu Yetu provides digital bookkeeping, M-Pesa collection and disbursement, loans, welfare, reporting and related tools. Features available depend on your subscription plan.

Your responsibilities

You are responsible for the accuracy of the records you enter, for keeping your credentials secure, and for ensuring your group’s use complies with its constitution and applicable law.

Payments & M-Pesa

M-Pesa transactions are processed via Safaricom Daraja. You are responsible for the correctness of payment instructions; Safaricom transaction charges may apply and are recorded in your ledger.

Fees

Paid plans are billed per the pricing in effect. Plan limits (members, SMS) apply; exceeding them may require an upgrade. Fees are non-refundable except where required by law.

Acceptable use

You may not use the platform for fraud, money laundering, or any unlawful activity, nor attempt to access another group’s data or disrupt the service.

Liability

The service is provided “as is”. To the extent permitted by law, Kitabu Yetu is not liable for indirect or consequential losses. Nothing limits liability that cannot be limited by law.

Termination

You may stop using the service at any time. We may suspend access for breach of these terms, subject to your rights to your financial records.

Contact

Questions about these terms? Email support@kitabuyetu.co.ke.